Data Management Specialist at Acquire Intelligence

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data management, System implementation, Data governance, Data security, Records management, Technical support, Troubleshooting, Compliance, Risk assessment, Reporting, Data stewardship, System auditing, Data privacy, BPO experience

Industry

Outsourcing and Offshoring Consulting

Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Position Profile As a Data and CIMS Specialist, you will be responsible for overseeing the importing and exporting of data and broader stewardship within CIMS. Your role will involve ensuring the accuracy, privacy, and security of data, and maintaining data management systems, and ensuring compliance with data governance standards and regulations. This position requires a blend of technical expertise, organizational skills, and an understanding of data. Key Responsibilities: System Implementation and Maintenance: Implement, configure, and maintain data within records management systems. Ensure systems meet organizational needs and are compliant with relevant laws and regulations. Monitor system/service performance, conduct regular audits, and provide optimization recommendations. Lead the testing and new version integration of CIMS and Provide Level 1 Helpdesk support on CIMS Offer technical support and troubleshoot system issues as they arise Data Governance and Compliance: Enforce policies and procedures for data handling and records management to ensure compliance with data protection laws. Stay abreast of legal and regulatory changes affecting data and records management. Data Security and Privacy Implement security measures to protect data and records from unauthorized access, disclosure, alteration, and destruction. Conduct regular risk assessments and coordinate with IT security teams to enhance data security. Collaboration and Reporting: Collaborate with various departments to ensure data needs are met and systems are integrated effectively. Prepare and present reports on data and records management activities and system performance to senior management. Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/

Responsibilities

The Data Management Specialist is responsible for overseeing data importing, exporting, and stewardship within CIMS while ensuring data accuracy, privacy, and security. They will also implement and maintain data systems, enforce governance policies, and provide technical support to ensure operational compliance.