Data Operations Analyst at NielsenIQ

Kuala Selangor, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

4000.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Operations, Stakeholder Engagement, Service Level Agreements (SLAs), Process Improvement, Data Quality, Reporting, SQL, Python, Excel, Analytics, Problem Solving, Project Management, Attention To Detail, Organization Skills, Teamwork

Industry

Software Development

Description

Job Description Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders. Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders Qualifications Bachelor of Statistic/ Science/ Computer Science/ Business Information Systems or IT equivalent Minimum experience of 1 year in operations. Fresh Graduate are welcome to apply. Excellent organization skills, aptitude to work in team and meet deadlines A high degree of accuracy, proactivity and attention to detail Good analytics skills and aptitude for data and operational processes Project management aptitude (critical path, task sequencing, problem solving, etc.) Common business language knowledge (English): speaking and writing with fluency. Excel is mandatory, good in SQL and Python, R advantage. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations Compensation: MYR3000 - MYR4000 - monthly

Responsibilities

This role serves as the primary contact between Operations and internal/external clients, managing end-to-end operational queries and ensuring the timely delivery of high-quality databases and outputs according to client specifications. The analyst is also responsible for adhering to defined procedures, SLAs, and providing constructive feedback to optimize operational effectiveness.