Are you ready to chart your own career path? At SJP we need talented individuals like yourself to support our evolving culture. If you’re seeking an employer that is passionate about excellence, innovation and autonomy, SJP could be the place for you.

AT A GLANCE:

Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Associate
We are seeking a passionate Data Operations Support Analyst to join our Data Operations Team in the Technology Division. The Data Operations team is responsible for receiving and managing incoming client data feeds from external providers. They ensure timely and accurate loading of this data into the core data and other downstream systems.
The team also oversees release management into the production environment for systems under their stewardship. Many Data Operations processes are highly reactive, and the team operates in a fast-paced setting, often focused on incident resolution. A key area of impact involves addressing data quality issues related to client and other data as well as system defect identification and management.

WHO WE’RE LOOKING FOR:

We’re looking for a data enthusiast with the ability to write SQL and perform incident management requests. This role will allow the successful candidate to develop their data skills and engage with stakeholders across the business.

SPECIAL REQUIREMENTS:

• Some business travel may be necessary

WHAT’S NEXT?

If you’re excited about this role and believe you have the skills and experience we’re looking for, we’d love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

• Analysing data-related issues in client wealth accounts or supporting systems, identification of root causes and provision of solutions, including high priority and escalated incidents from executive level and heads of division.
• Liaising with internal & external stakeholders, understanding their business requirements & interpreting them from a technical standpoint; identifying how to deliver the required change and managing this delivery.
• Liaising with onsite & offshore development teams.
• Liaising with third party data providers, including setting up and leading meetings as well as improving processes.
• Driving the accuracy and completeness of documentation and ticket information in ServiceNow.
• Helping ensure data errors are understood, root causes identified, and plans instigated to correct the data. The role will work closely with our Central Data Office team, third party providers as well as our application and data support teams.