INCLUDE:

• Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data.
• Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks.
• Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data.
• Develop monitoring tools to measure performance and help the business achieve its objectives.
• Create queries to answer operational and business questions across our many operational teams to support decisions.
• Communicate results in a clear and impactful manner.

TO BE SUCCESSFUL IN THIS ROLE:

• Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics
• 5+ years of experience in an analytical role
• You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results
• Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powered tools in a data context
• Excellent technical skills including SQL knowledge, familiarity with visualisation tools (Metabase in particular is a plus) and python/R
• Enthusiastic, outgoing and personable - you have the ability to think on your feet, work independently and also proactively with others to find solutions to issues
• You understand how to engage and influence decision makers and have excellent communication skills
• Driven - you are motivated to find solutions to problems and constantly go the extra mile
• Strong communication and interpersonal skills as well as excellent written and spoken English

• Employee assistance program

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.