RWI Logistics is a solution-oriented logistics service provider that engages in long lasting customer partnerships located in Fort Thomas, Kentucky across the river from Cincinnati, and affiliated with the Castellini Company. Founded in 1896 on the original Cincinnati produce terminal market, Castellini Company is one of the oldest members in the produce industry and grew to be one of the largest distributors of fresh produce in the country. In 1974, Castellini purchased Riley Whittle, Inc, an asset based trucking company operating since 1954, to haul produce from the growing regions of the United States into the Midwest for customer distribution. RWI Transportation flourished using its own fleet and outside carriers to meet and exceed our customer service expectations. To focus on the rising demand of non-asset based logistics services, the strategic decision was made to separate RWI Logistics from RWI Transportation in 2013. Since our start, we have evolved to now offer services ranging from asset based transportation, freight brokerage services, and freight management. We act with a sense of urgency and deliver customer driven insights that are enabled by best in class technology, process standardization, and continuous improvement. Bringing Intelligence to your Supply Chain.

QUALIFICATIONS

• Fluency in English with excellent communication and comprehension skills.
• High school diploma or equivalent; additional education or training in data management is a plus.
• Strong attention to detail and commitment to accuracy.
• Proficiency in using standard office software, including spreadsheet programs and databases.
• Ability to work independently while managing time effectively in a remote setting.
• Strong organizational skills and a problem-solving mindset.
• No prior experience required, but any experience in data entry, administration, or customer support will be considered an advantage.

ABOUT THE ROLE

We are looking for a detail-oriented and highly organized Data Processing Clerk to join our Customer Support team as a full-time offsite employee. In this role, you will be responsible for managing data in a way that ensures accuracy, efficiency, and compliance with company standards. This is a fantastic entry-level opportunity to grow your career while working from the comfort of your own space. Ideal candidates will be comfortable working independently, possess strong communication skills in English, and have a passion for delivering exceptional support.

WHAT YOU’LL DO

• Input, update, and maintain accurate customer and transaction data in company systems.
• Review data for errors or discrepancies and resolve inconsistencies where required.
• Perform routine audits to ensure data integrity and compliance with internal policies.
• Assist in generating reports and summaries related to customer support operations.
• Collaborate with the Customer Support team and other departments as needed to address data issues or streamline processes.
• Follow established guidelines for securely handling and storing sensitive information.
• Provide general administrative support to optimize the efficiency of the Customer Support department.