Data, Reporting & AI Product Owner - Customer Solutions at Westpac Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data, Reporting, AI, Stakeholder Management, Agile Delivery, Communication, Problem-Solving, Analytics, Python, VBA, Tableau, Power BI, QL/SAS, Ethical AI, Continuous Improvement, Innovation

Industry

Financial Services

Description

Create your best future and join Westpac as a Data, Reporting & AI Product Owner – Customer Solutions Based in Barangaroo, Sydney Max term contract Hybrid working model About the Role We’re looking for a curious, driven, and forward thinking Data, Reporting & AI Product Owner to join our Fraud, Scams & Estates Strategic Program. This is a pivotal opportunity to shape how our organisation leverages data, reporting and AI to protect our customers, strengthen risk management, and uplift efficiency across the bank. As a key leader in our program, you will partner closely with teams across the business to understand their needs, uncover insights, and translate ideas into clear, actionable product plans. You will guide the development and delivery of insightful data, reporting, and AI solutions that make a meaningful difference and empowering people with better information, reducing risk, and supporting smarter decisionmaking. You’ll also help define the future of how we use data and emerging AI technologies responsibly, ensuring our tools are innovative, safe, impactful, and aligned with our commitment to protecting both our customers and our people. Responsibilities: Develop and own the product roadmap for data, reporting, and AI solutions within the program Engage with stakeholders across the business to deeply understand problems, needs, and opportunities Translate complex requirements into clear, actionable user stories and product plans Work with delivery teams to ensure high quality, timely execution and adoption of solutions Champion responsible, ethical, and secure use of AI and data across all product development Drive continuous improvement, innovation, and simplification across reporting, analytics, and automation capabilities. What do I need? You’ll bring a mix of practical skills, curiosity, and a willingness to collaborate with others. Strong ability to translate business needs into clear well-defined requirements Experience working with data, analytics, reporting or AI products Ability to prioritise work, manage a backlog and guide Agile delivery teams Strong communication and stakeholder management skills Familiarity with relevant technical tools and platforms, including QL/SAS, Tableau, Power BI, Applan, Pyhton and VBA and an understanding of AI concepts Strong problem-solving skills with the ability to make sound, data informed Tertiary qualification in Data Science or a related discipline Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employeeonly mortgage rates! Flexible work arrangements to support a better work/life balance, plus Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help grow your career within the bank. Plenty of opportunities to give back through our community volunteering programs. Create your future today To get started, simply click the APPLY or APPLY NOW button. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more by visiting the People with Disability and/or needing Accessibility Requirements page on our website.

Responsibilities

Develop and own the product roadmap for data, reporting, and AI solutions while engaging with stakeholders to understand their needs. Champion responsible use of AI and data, driving continuous improvement and innovation across capabilities.