IT STRATEGY AND DIRECTION:

• Work closely with Business Solution Manager in establishing future IT application landscape with focus on digitalization and automation
• Ensure timely delivery of IT solutions and maintain quality of IT deliverables
• Assess systems, tools and solutions in the market from time to time to find opportunity for automation and digitalizations in the business
• Work closely with the business unit to continuously looking for opportunity for automation use cases using various automation tools and technology ie RPA, Workflow, PowerBI and other tools into the business
• Support project rollout of any new IT solutions

REQUIREMENTS:

• Experience in providing application support(1st level or 2nd level) for business applications in area of incident management, demand management
• Technically competent in MSSQL Database maintenance, Scripting and Data Analytics
• Able to develop some internally reporting/dashboard using ie PowerBI
• Experience in IT System project implementation and roll-out will be an advantage
• Familiar with Project Management methodology
• Experience with automation tools ie RPA & Workflow
• Able to communicate effectively and manage stakeholders expectations
• Able to prepare proper documentation for various stage of IT deliverables/operations
• Professional certificate in any area SQL, Workflow, RPA will be an added advantage
• 3-4 years of IT experience in a progressively growing capacity
• Degree in Computer Science

Please refer the Job description for details