JOB DESCRIPTION SUMMARY

Job Title: Data Manager
Location: London – hybrid working two days per week in the office & rest from home
Salary & Benefits: £81,999 - £91,100
Flexibility Works: We’re extremely flexible employers, offering a range of options to suit your lifestyle including flexible hours, flex-summer holidays, flex-bank holidays, great parental support and a real focus on finding work-life balance!

JOB DESCRIPTION

JOB TITLE: Data Resilience Technology Specialist

ABOUT US

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

In this role you will:

• Design, implement, and maintain infrastructure resilience solutions across on‑prem and cloud environments
• Define and deliver hosting and recovery strategies for critical platforms and services
• Evaluate and recommend architectures based on RTO, RPO, cost, and performance
• Develop and automate recovery runbooks for infrastructure and application services
• Execute and orchestrate restore workflows, integrity checks, and cutover processes
• Lead and run disaster recovery drills with Network, Infrastructure, Platform, and Data teams
• Capture findings and drive remediation to strengthen resilience posture
• Protect core platforms: databases, messaging queues, batch schedulers, file/object stores
• Standardize and optimize backup and snapshot strategies across multiple technologies
• Integrate resilience processes with ServiceNow (Incident, Change, Problem)
• Maintain CMDB accuracy for infrastructure, backup tools, storage, and network components
• Track and report resilience metrics: backup success, recovery success, RPO, MTTR
• Present performance and risk reduction to senior leadership
• Ensure compliance with resilience standards and regulatory requirements
• Feed outcomes into Data Resilience Assessment