Description: Mayo Employees Federal Credit Union (MEFCU) is looking for someone who has a knack for identifying trends and patterns, enjoys putting information together in a way that tells a story, and thrives working alongside talented professionals to join our team as a Data Specialist!
Department: Information Technology
Days of Work: Monday - Friday 8 AM - 5 PM
Starting salary range: $29 - $32 per hour based on experience
Location: Rochester, MN
FLSA Status: Nonexempt
Schedule: Full time
Hours/Pay Period: 80
Remote Worker: No - This position requires the candidate to report in-person to an office daily in Rochester, MN.

JOB SUMMARY

The Data Specialist provides primary support and service to Mayo Employees Federal Credit Union (MEFCU) system users and members for data related needs. This role is responsible for identifying, collecting, analyzing, interpreting, and providing data visualizations to support strategic initiatives, improve operational efficiency, and enhance member growth and satisfaction. This position utilizes data from disparate systems while ensuring its confidentiality, integrity, and accessibility. This role supports the segmentation and automation of data processes, and provides business intelligence in the form of reports, dashboards, spreadsheets, and other extracts for various business units and third parties.

PROVIDES EXCELLENT CUSTOMER SERVICE, SUPPORT, AND EDUCATION TO SYSTEM USERS.

• Acts as primary contact and first tier IT support related to any data support request and as a second tier of IT support to users as needed.
• Provides education and training to employees on IT systems as needed.
• Develops accurate and timely documentation for IT/data systems and services (e.g., procedures, instructions, diagrams, end-user guides and tutorials). Completes accurate reports and documentation in compliance with established procedures.

EDUCATION AND EXPERIENCE REQUIREMENTS

Bachelor’s degree in data science/analytics or a related field and at least two years of experience in a data analyst, database support, or similar role (internships or academic projects can be considered).
OR
An equivalent combination of education and experience may be considered.
All employees must be bondable by MEFCU’s insurance policy. Continued employment is subject to maintaining favorable bondable status per insurance standards.
Desirable Qualifications
Experience, coursework and/or certifications in SQL, data analytics, or database management (e.g., CompTIA Data+, Microsoft Certified Power BI Data Analyst Associate, Google Data Analytics).

KNOWLEDGE, SKILLS, AND ABILITIES

Employees in this position are expected to possess and demonstrate the following knowledge, skills, and abilities throughout their employment:
Knowledge of: data science, mathematics, and statistics; database platforms (e.g., MS SQL Server, MySQL, Oracle); data warehousing and other integrated systems; market trends, database and data modeling concepts; SQL, ETL and BI tools; Microsoft Office with proficiency in Excel; data visualization tools (e.g., Jaspersoft, Tableau, Power BI); and scripting and programming languages (e.g., Python, Java).
Skill in: effectively utilizing written and verbal communication; analytical thinking and problem solving; organization with a strong attention to detail; providing quantitative and qualitative data in an understandable manner; identifying, collecting, preparing, evaluating and presenting data; collecting data using SQL and scripting tools (e.g. Java); communicating effectively with others; working with numbers to solve complex problems; and the ability to story tell with data.
Ability to: positively represent the credit union with stakeholders; meet established deadlines; demonstrate follow-through on commitments; work proficiently with numbers to solve complex problems and storytelling with data; prepare reports for various business units; creatively problem solve and think critically; and understand data privacy and security best practices, especially in financial contexts.

Please refer the Job description for details