Data Support Officer at myCareer - NSW Government

Lithgow, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

92701.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Communication Skills, Attention To Detail, Organizational Skills, Data Handling, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SQL

Industry

Government Administration

Description

Data Support Officer Clerk Grade: DCS Clerk Grade 3/4 Salary Range: $84,659 - $92,701 base plus super Employment Type : Temporary opportunity upto 12 months. Location flexible across Revenue NSW offices with hybrid working (Parramatta, Gosford, Wollongong, Lithgow, Maitland) Join a highly motivated team passionate about data and the delivery of new insights About the Role The Data Partnerships Team within the Analytics Group is looking for a Data Support Officer. The role plays a pivotal role in the exchange of high-quality data and information with our valued business partners. The role will be responsible for building relationships with external business partners to ensure the on-time delivery of bulk data and information to support the administration of state-based taxes, fines, unclaimed money, grants, levies, and debt recovery functions. About you A passion for building relationships with business partners, excellent communication skills, a strong attention to detail, highly developed organisation skills, combined with a long-term passion to work with bulk data to delivery new business insights. Ideally the candidate would have an ambition to build a career in the exciting world of analytics or similar discipline. Technical Expertise Be able to collaborate and work with various stakeholders both internally and externally to Revenue NSW. Have strong written and communicative skills. Well-developed organisational skills Ability to manage competing priorities Experience handling and working with very sensitive information High level of proficiency in Word, Excel and PowerPoint Basic understanding of SQL or similar programming language would be desirable How to Apply: Your application should include a two-page cover letter on how your skills and experience align with the ‘Expertise’ listed above. Please include an up-to-date resume and answer the Pre-Screening question below: 1) Describe a recent situation when you were required to gather sensitive information from an internal or external business partner? Provide details on how you ensured the information remained safe whilst in your custody and any positive outcomes to the business? (Max 350 words). About Revenue NSW Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service. Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions. We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding: Flexible office location across NSW Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts Accrued Days Off (days in lieu) in addition to Annual Leave Ongoing access to industry approved self-learning tools Career agility including opportunities to work on different programs The opportunity for meaningful work that matters to all of us in NSW Corporate wellbeing programs with access to Fitness passport We can’t wait to meet you! If this role sounds like you, you can apply by clicking the button ‘Apply Online’ below - it’s a simple online process. If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you. Salary Grade 3/4, with the base salary for this role starting at 84,659 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Dhara Thakkar via dhara.thakkar1@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Wednesday, 20 May 2026 at 9:59 AM Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact dhara.thakkar1@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

The role focuses on managing the exchange of high-quality bulk data with external business partners to support state-based tax and debt recovery functions. It involves building strong relationships with partners to ensure the timely delivery of information for business insights.