Database Coordinator (2538) at The Salvation Army

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Database Management, Donor Relations, Data Entry, Research, Communication, Problem Solving, Attention to Detail, Report Generation, Fundraising, Record Maintenance, Mail Processing, Quality Assurance, Timeliness, Confidentiality, Customer Service, Administrative Support

Industry

Non-profit Organizations

Description

Job Details Job Location: TX-Austin AC - Austin, TX 78723 Education Level: High School Diploma/GED Job Category: Fundraising & Donor Relations Schedule: Full-Time, Monday - Friday This position is responsible for: Provides professional and timely response to donors’ questions, requests for information, changes regarding donations and donor records; creates and issues donation acknowledgements and correspondence with attention to accuracy and detail; performs accurate and timely entry of donations, donor record updates ,and information maintenance in constituent relation management database; creates various complex queries and reports and is responsible for accuracy and follow through of assigned projects; performs donor and prospect research, utilizing a variety of web based sources. Key Responsibilities: Donations Processing Responsibilities (35%) Processes the daily mail donations for the Area Command; allocates donations to appropriate accounts and balances account; enters donations in donor records database and generates donation reports; submits donations and reports to the Finance Department for further processing. Database Entry, Maintenance, and Reporting Responsibilities (35%) Enters donations, and/or oversees import of donation information into the donor database containing all confidential donor information for the Area Command. Receives reviews and verifies information for data entry into the database to ensure appropriate information is present and complete; re-directs items with incomplete or inaccurate information; works with fundraising staff to trouble shoot areas needing resolution. Administrative Responsibilities (20%) Accurately processes all donor acknowledgements with attention to maintaining a high quality of workmanship that individually recognizes and properly thanks each donor for their support; according to established best practices, completes and mails communications within specified timelines. Addresses donors’ requests and helps resolve problems regarding donations or other information held in the constituent relation management database. Donor and Prospect Research Responsibilities (10%) Performs donor and prospect research, utilizing a variety of web based source; provides summaries of data and reports to staff as requested. Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to sort and file documents alphabetically and numerically. Ability to enter data into a computer with a high rate of accuracy in a timely manner. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Health, Dental and Vision Insurance Paid Time Off and Holiday Pay Life Insurance 403B Plan WHAT WE ARE LOOKING FOR IN YOU Education and Experience: High school diploma or G.E.D. required, with an Associate’s Degree from accredited college and university in business administration, communications, or related field preferred, and Three to four years donor database management experience, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Certifications: N/A Equal Opportunity Employer: Veterans | Disabled None

Responsibilities

The Database Coordinator is responsible for processing donations, maintaining donor records, and ensuring accurate data entry in the database. They also handle donor inquiries and perform research on potential donors.