JOB SUMMARY

Responsible for preparing client files using various software applications in accordance with TrueSense standards. This includes preparing files for printing purposes as requested by internal or external clients, ensuring scheduled mail dates and quality expectations are met.

KNOWLEDGE, SKILLS, AND ABILITIES

• Detail-oriented with strong organizational skills.
• Proven ability to prioritize tasks and meet deadlines.
• Proficient in Microsoft Office and general computer skills.
• Effective communication skills, both written and verbal.
• Strong listening and collaboration abilities.
• Capable of multi-tasking in a high-pressure environment.
• Demonstrates urgency and ownership in completing tasks.
• Strong understanding of math, logic, and measurement tools.
• Ability to work cooperatively in a team-focused, quality-driven environment.

EDUCATION AND EXPERIENCE

• High school diploma required
• Quick learner with the ability to adapt to new software, tools, and processes efficiently

• Update the “Daily Goals” document log for unassigned jobs.
• Create job folders and organize job instructions/files on the DPP server.
• Process fundraising qualification files.
• Maintain NCOA tracking log and Process Acknowledgement Forms (PAFs) for all clients.
• Process automated jobs based on parameters.
• Maintain Accutrace GUID links, including updating mail dates and conducting necessary research.
• Understand and follow detailed job instructions.
• Communicate effectively with account teams.
• Perform additional assignments and ad hoc tasks as directed by the supervisor.
• Ability to work overtime as needed to meet project deadlines or production schedules.