Datacenter and Network Services Engineer at Earthlinktele

Baghdad, Baghdad Governorate, Iraq -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Network Monitoring, Hardware Troubleshooting, Network Configuration, Fault Analysis, Network Maintenance, Network Performance, Data Removal, Configuration Upgrading, NOC Reporting, Incident Management, Project Implementation, Access Network, Distribution Network, Core Network, Edge Network

Industry

Telecommunications

Description

Work trouble and change tickets effectively and efficiently; Interact with different departments, Staff to facilitate quick resolution of issues in accordance with established processes. Ensure stable and reliable ISP network services for Network levels Access, Distribution, Core, Edge, Per user and VIP customers AND based on permission access per each level that already listed in Network Levels permissions section. Handle Day-to-day network performance monitoring and maintenance work because of identification of faults. Handle Network troubleshooting and fault analysis; hardware troubleshooting and repair. Ensure 100% Deployment and maintenance of network monitoring, analysis and reporting tools. Handle Installation of network hardware and software. Handle Configuration for the network, Maintenance of the network. Handle Access and Aggregation network. Perform systematic data removal if need it on network devices being refreshed or decommissioned per client standard procedures using client provided disk wiping tools. Performing network devices configuration, upgrading and downgrading Prepare and analyze NOC Reporting as requested by Section Head. Notifies management, as required, for escalation and notification support Follow-up the E-mails of NOC. Follow up Grafana dashboard reports and its analysis. Assist Section Head in all reporting and administrative needs as requested Participate in a 24x7. Network Operations Center Maintenance: Solve any incident in devices (hang-up, high CPU/memory, misconfiguration), services or connectivity (loss in fiber, loss in wireless link) this includes permanent solutions or workaround solutions. Prepare network devices and items requests Participate in executing of project plans by preparing the necessary requirements of project implementing including providing list of equipment, providing approvals from line managers and other items that will need in this phase. Provide reports for daily work, trouble tickets, tasks and section operation work if requested Handle Maintenance Tickets and technical work based on below Bachelor of Science in Computer Engineering, Telecommunication Engineering, Electrical Engineering or related field.

Responsibilities

The role involves effectively managing trouble and change tickets, ensuring stable ISP network services across various levels (Access, Distribution, Core, Edge), and handling day-to-day network performance monitoring and maintenance due to fault identification. Responsibilities also include network troubleshooting, hardware repair, and ensuring 100% deployment and maintenance of monitoring tools.