Datacenter IT Operations Manager-Logistics at Microsoft

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

202800.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Logistics, Operations Management, Safety, Compliance, Team Management, Collaboration, Data Analysis, Problem Solving, Communication, Project Management, Quality Standards, Talent Development, Incident Management, Root Cause Analysis, Operational Stability

Industry

Software Development

Description

Overview Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter IT Operations Manager-Logistics (ITOM-L), you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Be at the forefront of the action in CO+I as part of our global datacenter operations. Responsibilities In the IT Operations Manager – Logistics role, you will work with the Datacenter Operations Manager, Datacenter Project Managers, and Data Center Inventory & Asset Leads (DIAL) to drive and implement consistent programs across the operations and logistic verticals in your datacenter. With your team, you will enable the build out, onboarding and operationalization of new datacenter capacity, and actively participate in the incident and outage process to ensure proper root cause analysis and appropriate follow-up with affected site contacts. You will also oversee the DIALs day-to-day operations providing you a complete end-to-end perspective and accountability. This role calls for a balance of leadership, influence skills, supportive individual contributions, and expertise in enterprise-level operations. As a successful Datacenter IT Operations Manager - Logistics, your performance objectives include: Empowering a culture of safety, security, and compliance in all aspect of datacenter activities Leading and managing a team of high-performing individual contributors and their ongoing talent development Managing and overseeing datacenter site services, logistics, and deployment Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels Analyzing production operations and initiate corrective actions to ensure operational stability Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success Qualifications Required Qualifications: High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Enterprise-level Experience in managing large-scale and complex projects/programs representing operational, business, and logistical verticals. Working knowledge of audit and compliance requirements in a large global enterprise Problem-solving skills, analytical capabilities, data analysis, and attention to detail Verbal and written communication and organization skills Must be able to multi-task and project manage many tasks simultaneously College or university degree in Supply Chain Management, Inventory Control, Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Datacenter IT Operations Manager - Logistics will oversee day-to-day operations, manage logistics and deployment, and ensure operational stability. This role involves collaborating with various internal teams to deliver service levels and drive consistent programs across operations.