Datacom First Nations ICT Trainee Programme at Datacom

Canberra, , Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Networks, Tech Support, Troubleshooting, Asset Management, Service Procedures, Support Tools, SLA Understanding

Industry

IT Services and IT Consulting

Description

Start your career in technology – no experience needed! In partnership with the Indigenous Defence & Infrastructure Consortium (iDiC), Datacom is offering paid trainee positions for Aboriginal and Torres Strait Islander people of all ages. Whether you’re new to the workforce or ready for a career change, we’ll provide the training and support you need to succeed. We will tailor the level of support to the individual so if you have studied or have some relevent experience we'd love to hear from you to! About the Role As a Trainee, you’ll learn on the job, shadow experienced team members, and build your skills in areas like Networks or Tech Support. You’ll start with the basics and grow into more responsibility as you gain confidence. Foundational Learning and Support - Trainees learn core IT support skills including service procedures, support tools, and SLA understanding. Hardware Setup and Troubleshooting - Hands-on experience with device preparation, deployment, and basic issue troubleshooting. Operational Awareness and Safety - Trainees engage in asset management, small projects, and uphold workplace safety standards. Progression to Independent Support - Growth towards independently managing incidents, documentation, and contributing to service improvements. How We’ll Support You Alongside Datacom’s training, mentoring, and coaching, you’ll also join the JLB-Yaran Indigenous Development Employment Program (IDEP). This program is designed to empower Aboriginal and Torres Strait Islander people through social and economic development, delivered by experienced veterans and Indigenous professionals. What’s on Offer A 3 year fixed term employment contract (which will be managed by Indigeco) with the intent to go permanent Full training provided – no prior experience required. A supportive environment with mentors and resources. Opportunities to grow into a long-term career in tech Opportunity to work from home as well as form our state-of-the-art offices Enrolment in the IDEP Programme and paid travel to Canberra for the annual IDEP conference Who We’re Looking For Motivated learners – curious, committed, and ready for a new challenge. Ideally based in NSW, but we’re open to other locations for the right person. Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 18 years + Available full-time from May 2026 Aboriginal or Torres Strait Islander heritage

Responsibilities

As a Trainee, you will learn on the job, shadow experienced team members, and build skills in areas like Networks or Tech Support. You will engage in foundational learning, hardware setup, troubleshooting, and operational awareness.