JOIN OUR TEAM AS A CONCIERGE IN LONDON!

Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people’s day-to-day lives? We’re looking for a proactive, customer-focused Concierge to join our dynamic team in the heart of London.

If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.

• Location: E1 - London (Spitalfields Market area) - Please ensure you live no more than a 45 minute commute from the site.
• Annual Salary: £28,000- £30,000 (Dependent on Experience)
• Hours: 35 Hours p/week
• Working Pattern: Monday to Friday, 11am-7pm

WHAT YOU’LL BE DOING:

• Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
• Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns to the building manager as needed.
• Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
• Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
• Maintain Presentation: Keep the concierge area and lobby looking presentable.
• Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
• Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.

If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.

• Location: E1 - London (Spitalfields Market area) - Please ensure you live no more than a 45 minute commute from the site.
• Annual Salary: £28,000- £30,000 (Dependent on Experience)
• Hours: 35 Hours p/week
• Working Pattern: Monday to Friday, 11am-7p