JOB SUMMARY

We are seeking a friendly and organized Host/Host to join our team at CHARCUT Downtown! The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. This role requires strong communication skills and the ability to manage reservations and seating arrangements efficiently in a fast-paced restaurant environment.

QUALIFICATIONS

• Previous experience in guest services or hospitality is preferred.
• Strong customer service skills with a focus on providing an excellent dining experience.
• Familiarity with food service operations and restaurant etiquette is beneficial.
• Experience with POS systems, particularly Micros POS, is a plus.
• Excellent communication skills, both verbal and written, are essential.
• Ability to multitask and remain calm under pressure in a busy environment.
• Hotel experience may be considered an asset but is not required. Join our team as a Host/Host where you will play a vital role in creating memorable experiences for our guests!
  Job Types: Full-time, Part-time
  Pay: $15.00-$24.87 per hour
  Expected hours: 15 – 30 per week

Benefits:

• Discounted or free food

Application question(s):

• This position is specifically for daytime shifts only. Please note we will only accept candidates with daytimes from Monday to Friday in their availability.

Experience:

• host : 1 year (required)

Work Location: In perso

• Greet guests warmly upon arrival and guide them to their tables.
• Manage reservations and maintain an organized seating chart to optimize guest flow.
• Provide menus and inform guests about daily specials or promotions.
• Answer phone calls with professionalism, assisting with reservations or inquiries.
• Collaborate with servers and kitchen staff to ensure smooth operation during busy periods.
• Monitor dining area for cleanliness and guest satisfaction, addressing any concerns promptly.
• Assist in managing wait times effectively, keeping guests informed of their status.