• To ensure that total guest satisfaction is maintained in the areas under the porters control.
• To conduct inspections of the public areas ensuring that the public areas are cleared and ready to accept guests.
• Assisting guests with collecting luggage to and from their rooms and assisting with loading or unloading from their car.
• To be hands on and involved with the day to day cleaning tasks and lead by example.
• To serve guests in the lounges and gardens with teas, coffees, afternoon teas or light lunches through the day.
• To set up the Terrace each morning, ensuring the path is swept, ashtrays emptied, cushions out and umbrellas put up.
• To set up the bar ready for lunch in accordance to the Bar Managers requirements.
• To give guests a guided tour of the hotel and showing them to their rooms – giving a brief tour of the room.
• To assist reception in any way they require
• Assist with lunch service if required
• To assist with dinner mise en place
• Set up function rooms for meetings and serving session breaks if required.
• To keep service areas tidy – ie, polishing glasses, clearing tables..ect
• To ensure that the outdoor pool area is kept clean and tidy, replenishing towels, offering drink service – ensuring that the pool area is returned to standard.
• To maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues
• To be proactive in self development and finding jobs to do during slow shifts.
  Job Types: Full-time, Permanent
  Pay: Up to £12.21 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free fitness classes
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Profit sharing

Work Location: In perso