37.5 HOURS/ WEEK

CASS Care Ltd is a multi-disciplined community services provider, with “CASS”, as our brand name, which is commonly known in the community. We are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, disability, settlement and health, employment and training, child care and many more community-based services.
CASS Care is a registered National Disability Insurance Scheme (NDIS) service provider and we are seeking an enthusiastic and highly skilled person to fill the above position in our Disability Services Unit.

POSITION SUMMARY:

The position is responsible for supporting the day-to-day operations and management of Centre-based Day Program services, to assist individuals with a disability to access support, and implementing NDIS plan in accordance with the relevant standards as set out by the NDIS Quality and Safeguards Commission, as well as the policies and procedures of CASS Care Ltd.

• Support the daily operations of Day Program services and ensure compliance with NDIS practice standards, legislation and organisational requirements;
• Develop a positive working relationship with customers, their families and stakeholders;
• Handle enquiries and intake referrals from various channels;
• Provide responsive, person-centred service and ensure people with disability exercise choice and control when receiving support and services;
• Support and assist individuals in accessing Day Program services;
• Carry out administrative and promotional duties as required;
• Report and manage incidents or compliance risks promptly;
• Comply with NDIS Code of Conduct; and
• Comply with WHS Regulations and Guidelines.