JOB SUMMARY

We are seeking a dedicated and detail-oriented Night Auditor to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our hotel during the night shift. This position involves performing night audits, managing front desk operations, and providing exceptional customer service to our guests. The Night Auditor will be responsible for balancing financial transactions, addressing guest inquiries, and maintaining a welcoming environment.

EXPERIENCE

• Previous experience in hospitality management or hotel management is preferred.
• Familiarity with night audit procedures is a plus.
• Strong customer service skills with a focus on guest relations.
• Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
• Experience with front desk operations in a resort or hotel setting is advantageous.
• Proficiency in phone etiquette and managing multi-line phone systems is essential. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift!
  Job Type: Full-time
  Pay: $23.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care

Work Location: In perso

• Conduct nightly audits of financial transactions to ensure accuracy and compliance with hotel policies.
• Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.
• Address guest inquiries and resolve any issues that may arise during the night shift.
• Maintain accurate records of room availability and reservations.
• Process payments and manage cash handling procedures effectively.
• Ensure the cleanliness and organization of the front desk area and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Utilize multi-line phone systems to handle incoming calls with professionalism and courtesy.