DC Customer Service Representative at Progress Lighting & Kichler

Jefferson, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Written Communication Skills, Strong Verbal Communication Skills, Interpersonal Communication Skills, Problem-Solving Abilities, Time Management Skills, Attention To Detail, Independent Worker, Self-Starter, Ability To Manage Multiple Tasks, Distribution Experience, Knowledge Of Distribution Logistics, Computer Experience In Microsoft Excel, Knowledge Of SAP WMS

Industry

Manufacturing

Description

Description Coleto Brands, parent Company of Progress Lighting and Kichler, is seeking to fill a Customer Service Representative at our Jefferson DC. The ideal candidate is detail oriented, customer-focused, and highly organized. If you are dedicated to getting your job done on time and according to plan, we want you to apply! To be successful in this role, you will need strong communication skills, problem-solving abilities, and knowledge of distribution logistics. Duties and Responsibilities: Generate, distribute and track daily operational reports to support the Operations team Partner with Customer Service Managers and Supervisors to resolve transportation and shipment-related issues Maintain consistent communication with customer service teams to address and support order-related inquiries Support the maintenance of a safe and secure shipping office environment for both associates and visitors Ensure the shipping office remains a clean, organized, and safe workspace for all team members Manage open order tracking, repick workflows, and expedited order reporting to support timely and accurate fulfillment Additional duties as assigned Skills and Experience: Strong written, verbal, and interpersonal communication skills Proven time management skills; work overtime as needed to meet deadlines Computer experience in Microsoft Excel is desired Knowledge of SAP WMS preferred High Attention to detail Strong independent worker Self-starter, able to work with minimal supervision Ability to manage multiple tasks and deadlines A minimum of (2) years of distribution experience in warehousing, shipping and receiving processes, procedures and systems Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. About Us: Coleto Brands is a dynamic collective of brands united by a commitment to enhancing spaces through design and functionality. Headlined by its flagship brands, Kichler and Progress Lighting, Coleto Brands provides residential lighting fixtures across key categories, including interior and exterior decorative lighting, bath/vanity, architectural systems and downlights, ceiling fans and landscape. Visit www.coletobrands.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Coleto Brands LLC, its divisions, subsidiaries and affiliates (collectively “Coleto Brands” or the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Coleto Brands is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English and Spanish E-Verify Right to Work Poster: English, Spanish

Responsibilities

The Customer Service Representative will generate, distribute, and track daily operational reports to support the Operations team. They will partner with Customer Service Managers and Supervisors to resolve transportation and shipment-related issues while maintaining communication with customer service teams.