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DC Engineer Specialist at HEXAWARE

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Management, ITSM, Analytical Skills, Communication Skills, Presentation Skills, Problem-solving Skills, Teamwork, Process Improvement, Process Documentation, Performance Monitoring

Industry

IT Services and IT Consulting

Description

Responsibilities: In addition to, ensuring activities by Change Analyst(s) are performed, Lead Change Analyst shall also be responsible for providing assistance to Gen Service Management Change Manager • Assist Gen Service Management Process Owner to ensure effective implementation of the process across GEN organization • Review the process effectiveness & efficiency • Establish procedures for Change Management as per defined process & policies • Maintain the Change Management process documentation • Ensure adequate process training is available for the organization • Ensure Change Management processes integrate with other processes • Provide guidance to the change owner, implementer and requester at all levels • Monitor and report on the performance of the process and benchmark the process performance • Identify opportunities for improvement and drive continuous process improvements • Participate in other ITSM process initiatives and process reviews Qualifications: • Must have at least 5-7 years of relevant experience • Strong analytical skills • Good communication and presentation skills • Excellent problem-solving skills • Strong team player

Responsibilities

The Lead Change Analyst is responsible for implementing and managing the Change Management process across the organization. This includes establishing procedures, maintaining documentation, and driving continuous process improvements within the ITSM framework.