DC Operations Manager at CW Retail Services Pty Ltd

Waitematā, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DC Operations Management, Labour Optimisation, Automation Performance, Inventory Management, Health & Safety Compliance, Financial Acumen, KPI Management, People Leadership, Continuous Improvement, Stakeholder Management, Supply Chain Management, Warehouse Processes

Industry

Retail Health and Personal Care Products

Description

DC Operations Manager – Sigma Healthcare New Zealand Lead a state‑of‑the‑art distribution centre supporting one of New Zealand’s fastest‑growing healthcare networks. Sigma Healthcare is an ASX Top 30 organisation and a major force in the pharmacy and healthcare supply chain across Australia, New Zealand, Ireland and Dubai. In New Zealand, we proudly partner with Chemist Warehouse New Zealand, the country’s leading pharmacy retailer with 75 stores and growing. With significant local investment — including our new, highly automated Distribution Centre — we are committed to improving access to affordable healthcare across Aotearoa. We are now seeking an experienced DC Operations Manager to join our high‑performing team and play a pivotal role in shaping the future of our New Zealand supply chain.About the Role As the DC Operations Manager, you will oversee the day‑to‑day performance of our Distribution Centre, ensuring safe, efficient, accurate and cost‑effective operations. You will lead frontline teams, optimise labour and automation performance, and drive continuous improvement across all warehouse functions. This role is critical to delivering exceptional service to our retail network and supporting the Head of DC Operations in achieving all safety, quality, productivity and financial targets. 🔧 Key Responsibilities DC operations leadership — Manage daily inbound, outbound, replenishment and picking activities. Automation & labour optimisation — Monitor materials handling systems and workforce utilisation. Safety & compliance — Enforce SOPs, H&S requirements and Sigma’s Supplier Compliance Standards. Inventory accuracy — Maintain disciplined stock handling and support cyclic counts. Financial performance — Monitor KPIs, manage cost centres and support budgeting. Continuous improvement — Lead initiatives to enhance workflows, automation and productivity. People leadership — Coach, develop and empower Team Leaders and operational staff. Cross‑functional collaboration — Work closely with supply chain, transport, inventory and retail teams. About You You are a confident, hands‑on leader with strong operational discipline and a passion for developing high‑performing teams. You thrive in fast‑paced environments, remain calm under pressure, and bring a continuous improvement mindset. You will bring: Tertiary qualifications in operations, supply chain, logistics or similar. Proven experience managing teams in a high‑volume distribution centre. Strong understanding of inventory management, stock accuracy and warehouse processes. Experience delivering Health & Safety initiatives. Exposure to automated warehousing systems (advantageous). Excellent communication, influencing and stakeholder management skills. Strong financial acumen and KPI‑driven decision‑making. A leadership style that reflects Sigma’s values — customer‑obsessed, resilient, honest and results‑focused. Why Join Sigma Healthcare? Work with cutting‑edge automation and a brand‑new DC. Be part of a growing trans‑Tasman healthcare network. Lead a passionate, engaged team committed to excellence. Contribute to improving access to affordable healthcare across New Zealand. Enjoy a culture built on integrity, teamwork and continuous improvement. Apply Now Reports to: Head of DC Operations Direct reports: Team Leaders & operational staff Travel: May be required between sites Requirements: Police check, reference checks, right to work in NZ, full driver’s licence Ready to make an impact? If you’re a driven operational leader who thrives in a dynamic environment and wants to be part of a major healthcare supply chain transformation, we’d love to hear from you.

Responsibilities

Oversee the daily performance of the distribution centre, managing inbound, outbound, and picking activities to ensure efficiency and accuracy. Lead frontline teams and optimize automation and labour to meet safety, quality, and financial targets.