POSITION SUMMARY

The DC Vendor Compliance Associate plays a critical role in supporting and maintaining vendor and customer compliance standards within United Legwear’s automated 1.8M sq. ft. distribution center.
Operating in a fast-paced, technology-driven environment, this position ensures compliance with routing, packaging, labeling, and documentation requirements across systems and processes. The coordinator works closely with cross-functional teams to resolve compliance issues, leverage automation tools to enhance accuracy, and help drive operational efficiency while minimizing chargebacks. This role requires strong attention to detail, familiarity with system-driven workflows, and the ability to adapt in a continuously evolving logistics landscape.

Continuing Education

• Stay informed of evolving vendor compliance policies and industry standards.
• Participate in ongoing compliance training and cross-functional learning opportunities

LEADERSHIP RESPONSIBILITIES

At ULAC, we are looking for people who share our vision of fostering a collaborative culture of continuous improvement. All team members at ULAC are responsible for contributing to a safe and positive work environment so everyone can deliver their best. Leadership behaviors that model ULAC’s mission and values of Unity, Loyalty, Achievement, and Charity include:

• Lead Proactively: Anticipate and solve problems early, stay curious, and encourage team members to focus on solutions and high performance. Drive innovation by identifying and implementing improved approaches.
• Provide Positive & Frequent Performance Feedback: Regularly recognize good work, pinpoint improvement areas, and help with ongoing development.
• Initiate Structure: Implement clear, challenging team goals, communicate them effectively, and create organized plans that align with company objectives.
• Achieve Objectives: Create and follow through on effective plans, guide team members consistently, and use data from reports to make decisions that help people and processes.
• Foster Positive Culture: Build and maintain an uplifting, trusting, and innovative workplace.
• Communicate Effectively: Promote open communication, listen actively, and facilitate teamwork and conflict resolution.
• Motivate and Inspire: Lead by example, show respect, and give encouragement. Inspire teams to achieve their best.
• Train and Develop Others: Act as a coach and mentor, focus on transferring knowledge, enhancing skills, and supporting high performance.

FUNCTIONAL RESPONSIBILITIES

• Direct Daily Operations
• Monitor and audit vendor activities to ensure alignment with company policies, customer requirements, and compliance standards.
• Investigate and resolve compliance errors or discrepancies, ensuring timely order processing.
• Maintain and update compliance records, tools, and systems to reflect current requirements.
• Monitor DC floor workflow and direct tasks to ensure compliance alignment and productivity.

Communication and Collaboration:

• Serve as the primary point of contact for vendor compliance inquiries across assigned customer accounts.
• Partner with DC associates, customer service, and leadership to resolve compliance issues and improve service.

• Coordinate with external vendors to align on compliance standards and expectations.

Continuous Improvement

• Identify trends in compliance errors and collaborate with leadership on corrective action plans.
• Support process enhancements to reduce chargebacks and increase accuracy and efficiency.

• Recommend and assist in the implementation of operational best practices and training initiatives.

Continuing Education

• Stay informed of evolving vendor compliance policies and industry standards.
• Participate in ongoing compliance training and cross-functional learning opportunities.