DCS Field Service Manager at Emerson autotmotive

Kurashiki, , Japan -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Completion, Customer Satisfaction, Problem Resolution, Project Leadership, Planning, Influencing, Negotiation, Collaboration, Relationship Building, Engineering, Servicing, Control Systems, Project Management, DCS, Lifecycle Services

Industry

Automation Machinery Manufacturing

Description

In This Role, Your Responsibilities Will Be: * Driving successful project completion and ensuring the quality of deliverables. * Assuring Emerson's commitments to customers are met, following the contract, and seeking to improve customer satisfaction through the resolution of problems with speed and professionalism, and consistent customer interaction * Working with the Sales and Service team from Emerson Asia Pacific offices to define project targets, expectations, and commitments. * Provide project leadership to groups of qualified professional personnel engaged in service projects. * Planning multiple projects with varying complexity while maintaining a strong customer relationship and ensuring customer satisfaction. Who You Are: You anticipate customer needs and provide services that exceed expectations. You leverage customer insights to shape solutions and offerings, while using influencing and negotiation skills to align collaborators and achieve excellent outcomes. You foster collaboration, creating a sense of shared ownership across the organization. You build trust and enable others to work together effectively toward common objectives. For This Role, You Will Need: * Minimum of 3 years experience in management * Knowledge and experience in engineering, servicing, and/or operating control systems in plants, and project management. * Proven ability to establish effective relationships with customers, business partners, and internal organizations to deliver successful lifecycle services Preferred Qualifications That Set You Apart: * Knowledge and experience of DCS. * Multi-year experience working in a service/project organization with interaction with process industry customers, and at different levels within the organization. * Plant experience and first-hand appreciation for onsite service activities. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com [idisability.administrator@emerson.com]. ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

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Responsibilities

The role involves driving successful project completion, ensuring quality deliverables, and meeting Emerson's commitments to customers by resolving issues professionally. The manager will also provide project leadership to professional personnel engaged in service projects across varying complexities.