DE&A - Tableau Support Analyst at Zensar Technologies UK Ltd

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tableau Server, Tableau Workbooks, Service Now, Data Warehouse, Data Engineering, Stakeholder Engagement, User Support, Role Assignment, Permission Management, Data Source Management

Industry

IT Services and IT Consulting

Description

Monitoring Requests Service Now requests (types of requests below) Incidents related to Tableau Server, Tableau workbooks or data. If we see that the issue is in the data warehouse we pass the incident to the Data Engineering team. Assigning roles (Creators or Explorers) to users that raise specific requests. Generic requests related to Tableau workbooks or assigning permissions. Requests to add new data (as a new data source in Tableau, or as new fields in an existing data source. The work on the data warehouse is done by the Data Engineering team, while the Analytics team works on the Tableau side and engages with the stakeholders at the start and at the end. Answer questions in the Analytics Channel (teams) At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The analyst will monitor and handle Service Now requests, including incidents related to Tableau Server and workbooks, escalating data warehouse issues to the Data Engineering team. Responsibilities also include assigning user roles, managing generic Tableau requests, and addressing requests for new data sources or fields.