ABOUT US

Sydecar is on a mission to transform the world of private markets. Our goal is to make these markets more accessible, transparent, and liquid, and we’re achieving this by revolutionizing the way investment vehicles are created and executed.
At Sydecar, we’re not just a platform; we’re a trusted partner in venture capital. We’re dedicated to simplifying and standardizing the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs who are shaping the future.
Our platform is designed with ease and efficiency in mind. We take care of all the behind-the-scenes tasks, from automating banking, ensuring compliance, handling contracts, managing taxes, to streamlining reporting. This leaves investors the freedom to concentrate on what matters most: making valuable deals and nurturing meaningful relationships.
Join us at Sydecar, as we lead the charge in revolutionizing private investing.
Location: New York City, Seattle, or San Francisco (hybrid, 2 days/week in office)

ABOUT THE ROLE

As a Deal Operations Associate, you’ll help support SPV leads and investors through the deal execution process, ensuring they have a smooth, responsive experience. You’ll manage day-to-day customer communications, triage questions and requests, and contribute to a fast-moving, high-stakes environment where attention to detail and customer empathy are key.
This is a great opportunity for someone who wants to learn the ins and outs of venture deal operations, build relationships with customers, and get hands-on experience with a growing FinTech platform.

WHAT YOU’LL DO

As a Deal Operations Associate, you will:

• Own customer communications for your deals, delivering timely, empathetic, and professional responses via email and phone to ensure a seamless experience.
• Troubleshoot deal execution issues and coordinate with Legal, Tax, and Product teams to resolve them.
• Support SPV Leads and investors by explaining our workflows and guiding them through each step.
• Identify opportunities for product and process improvements and share insights with the team.
• Contribute to team documentation and knowledge-sharing to support scale and consistency.
• Build a strong understanding of our customers, our platform, and the venture investing ecosystem.