POSITION OVERVIEW:

We are seeking a highly skilled and experienced Deal Secretary & Front Desk Attendant to join our team at our London, ON office. The ideal candidate will have in-depth knowledge of real estate transactions, exceptional communication skills, and proven experience in a real estate office environment. This role requires precision, strong organizational abilities, and the ability to handle confidential information with the utmost discretion.

QUALIFICATIONS & REQUIREMENTS:

• Minimum 2 years of experience in a real estate office in a similar role.
• Expert knowledge of SkySlope Transaction Management software for maintaining trade records as per RECO rules.
• Proficient in LoneWolf Accounting and PropTx MLS systems.
• Strong knowledge of real estate transaction forms and procedures.
• Accounting experience, including HST processing.
• Excellent communication and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Discretion and professionalism in handling confidential matters.
  Job Types: Full-time, Part-time
  Pay: $22.00-$25.00 per hour

Ability to commute/relocate:

• Brampton, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Experience:

• Real Estate Deal Secretary: 2 years (required)

Language:

• Punjabi or Hindi (preferred)

Work Location: In person
Expected start date: 2025-08-1

• Maintain paperwork and trade records in compliance with RECO requirements.
• Process incoming deals daily using LoneWolf / Back Office software.
• Remind and follow up with agents to submit required paperwork (e.g., listing agreements) for deal processing.
• Train agents on using SkySlope Transaction Management software to upload and maintain trade records per RECO rules.
• Prepare and send trade sheets for the agent and Broker of Record signatures.
• Handle all incoming deal-related emails, responding and following up promptly.
• Communicate effectively with Branch Managers, the Broker of Record, and the Accounting Department.
• Invoice vendor solicitors and co-operating brokerages for commissions.
• Manage incoming calls, determine the nature of the inquiry, and respond or direct appropriately (No cold calling or lead generation).
• Communicate clearly with agents regarding deal paperwork issues and follow up on missing documents (e.g., amendments, FINTRAC forms).
• Review and understand Agreements of Purchase and Sale, agency forms (e.g., Buyer Representation Agreements), and FINTRAC identification requirements.
• Attend all incoming calls and provide excellent customer service.
• Maintain strict confidentiality of all sensitive information.
• Perform other duties as assigned by Management.