Dealer - Private Clients at Moneycorp
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

0.0

Posted On

15 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Payments, Email, Word Processing, Service Delivery, It, Financial Markets, Communication Skills

Industry

Outsourcing/Offshoring

Description

WHO WE ARE

Moneycorp is a thriving dynamic business with an excellent reputation helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years. As a globally expanding business, our footprint covers UK & Ireland, Europe, USA, Canada, Hong Kong, UAE, and Brazil!
With our extremely rare single IBAN multi-currency account, we are able to assist with a variety of different payment needs, including business payment solutions, personal payments abroad (for example buying a property), travel money, as well as the ability to offer interest on deposits. Supplementing this, we also support the global supply chain of wholesale banknotes through our Financial Institutions Group (FIG) and partnership with the US Federal Reserve Bank, to build deeper payment relationships with international banking customers.
It is through obtaining our own banking and payment licenses, the acquisition of two banking platforms and access to 16+ liquidity providers that we are able to proposition a trailblazing FinTech payment infrastructure that simplifies our customer’s diverse business needs and reduce their costs. There is no doubt that we are a major player and differentiated ourselves in a continuously evolving and competitive industry.
With 500+ employees, Moneycorp prides itself in attracting some of the world’s top talent and the people who work at Moneycorp are truly behind its continued success. As Moneycorp continues to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless. We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business. To find out more about our journey click here.

YOUR NEXT CHALLENGE

Moneycorp is seeking a Dealer to work with our Private Clients on the Established Clients team.
The foreign exchange industry thrives on relationships and trust. Moneycorp Dealers are at the forefront, ensuring that customers and their transactions are at the heart of our business, through the expert, friendly voice at the end of the phone.
You will be our customers’ first point of contact, providing our expert telephone dealing service and account management. You will ensure transactions are executed efficiently and that customers have a positive experience in all interaction with us becoming advocates of Moneycorp.

Responsibilities
  • Dive into our payments/client database, to uncover transactional opportunities
  • Handle and report complaints
  • Meet pre-determined customer service levels
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