Dealer Sales Supervisor at Palmpay Limited

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Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dealer Management, Sales Performance, Financing Program Oversight, Training & Development, Reporting & Compliance, Analytical Skills, Communication Skills, Negotiation Skills, Interpersonal Skills, MS Office, CRM Tools, Device Financing, Credit Risk, Sales Operations, Customer Service, Team Leadership

Industry

Financial Services

Description

PalmPay is a Pan-African fintech company currently operating in Ghana, Nigeria and expanding to other markets in 2023. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.We are seeking a proactive and results-driven Dealer Sales Supervisor – Device Financing to manage and grow our dealer network. This role is responsible for driving sales through third-party dealers with a focus on promoting and managing device financing schemes. The ideal candidate will have experience in telecom, consumer electronics, or financial products, particularly with installment or credit-based sales models. Key Responsibilities: 1. Dealer & Channel Management Supervise and support a network of dealers and retail partners offering device financing options. Ensure dealer compliance with company policies, pricing structures, and financing programs. Regularly visit dealer locations to assess performance, provide training, and resolve issues. 2. Sales Performance Achieve monthly and quarterly sales targets related to device sales and financing activations. Monitor KPIs, including conversion rates on financed sales, repayment success, and dealer ROI. Analyze sales data and generate actionable insights to improve dealer performance. 3. Financing Program Oversight Coordinate with financial institutions or in-house credit teams to facilitate smooth financing approval and disbursal processes. Educate dealers and their staff on financing schemes, eligibility criteria, and application processes. Address customer or dealer escalations related to financing applications, approvals, or defaults. 4. Training & Development Conduct regular product and financing training sessions for dealers and field sales staff. Guide dealers on best practices in selling devices through financing options. Onboard new dealers, ensuring alignment with business objectives and compliance requirements. 5. Reporting & Compliance Maintain accurate records of financed sales, dealer performance, and customer feedback. Ensure all activities align with regulatory requirements, data privacy, and credit guidelines. Submit weekly and monthly reports to management on dealer performance and financing KPIs. Requirements: Bachelor’s degree in Business, Marketing, Finance, or related field. 3–5 years of experience in channel sales, preferably in telecom, fintech, or consumer electronics.Familiarity with device financing models, credit risk, and sales operations. Strong analytical skills with the ability to use data to drive decisions. Excellent communication, negotiation, and interpersonal skills. Proficient in MS Office and CRM tools. Preferred: Experience working with telecom operators, mobile phone distributors, or microfinance companies. Knowledge of credit scoring systems and financing platforms. Regional language fluency (if applicable to location). Key Metrics for Success: Dealer activation and retention rates Growth in financed device sales Reduction in financing application rejections and delinquencies Dealer satisfaction and engagement

Responsibilities

The Dealer Sales Supervisor will manage and grow the dealer network while driving sales through third-party dealers, focusing on device financing schemes. This role includes supervising dealer compliance, achieving sales targets, and coordinating financing programs.