Dealer Supervisor at Playtime Casino
Kelowna, BC V1Y 9P3, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

19.35

Posted On

28 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Gateway, Customer Experience, Entertainment, Gaming

Industry

Hospitality

Description

GET TO KNOW GATEWAY

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Responsibilities
  • Supervise and mentor dealers, providing instruction, assigning duties, and evaluating performance.
  • Ensure excellence in customer service and collaborate with the casino team.
  • Monitor table floats and determines the outcomes and game irregularities.
  • Stay on top of company policies and procedures, provincial and local regulations for casino operations.
  • Participate in casino and marketing initiatives and promote events.
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