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Dealership Parts Advisor at Diehl Hyundai of Sharon
Sharon, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Parts inventory management, Communication, Interpersonal skills, Automotive parts knowledge, Order processing, Inventory control, Vendor relations, Warranty processing, Data entry

Industry

Motor Vehicle Manufacturing

Description
Diehl Automotive of Massillon has an immediate opening for a professional Ford and Hyundai parts advisor. Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction.  Responsibilities: * Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service. * Answer telephone and greet customers in a friendly and professional manner. * Communicate effectively with customers and vendors via phone, in-person or email. * Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner. * Maintain clean and professional appearance of counter, work area, and stockroom. * Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service. * Order parts from suppliers based on Service Team and customer requests. * Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed. * Check quantity and condition of goods received against invoices and purchase orders. * Check number and unit cost as well as total billing for charges against proper records. * Specify parts accurately. * Process core returns, parts warranties and parts returns as necessary. Qualifications: * Prior experience in retail/wholesale automotive parts industry helpful * Highly self-motivated * Focused on customer satisfaction and strong interpersonal skills * Must have a valid driver's license Benefits offered: * Available Health insurance * Available Vision and Dental insurance * Healthcare spending or reimbursement accounts such as HSAs or FSAs * 401(k) with employer match * Employee discounts
Responsibilities
The parts advisor is responsible for providing vehicle parts to customers and coordinating with the service team for vehicle repairs. They must also manage inventory, process orders, and maintain a clean and professional work environment.