DESCRIPTION

DAC Beachcroft has an exciting opportunity for a Debt Controller to join our Debt Recovery team within Finance on a full-time 6 month fixed term contract which will be fully remote.
Reporting into the Debt Recovery Supervisor, the main purpose of this role is to chase and manage the firms debt through high volume internal and external communication. The Debt Collector will do this by maintaining regular contact with external and internal clients regarding their debt, making notes on the 3E system as necessary and ensuring collection is seen through until the end where ultimately it will no longer be outstanding.
Our Debt Recovery team provides support to the firm in management accounting, billing, purchase, payments management and budgeting as well as providing financial compliance input to support the firm’s strategic decision-making processes. The Debt Recovery team plays a vital role in managing risk and financial performance for the firm.

• High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.
• Regular contact with Partners, Lawyers & Clients regarding their debt.
• Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.
• Understand & manage the clients and Partners/Lawyers requirements.
• Seek collections which ensure cash collection targets are met and reduce aging.
• Maintaining 3E with up to date notes and system usage quality.
• Develop and implement strategies to maximize collections and reduce delinquencies.