Debt Manager-Flows-Micro Finance at IDFC FIRST Bank
Meerut, Uttar Pradesh, India -
Full Time


Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collections Process, Legal Compliance, Team Management, Agency Management, Communication, Follow-up Skills, MIS Reporting, Analytical Thinking, Delinquency Control, Debt Recovery

Industry

Banking

Description
Job Requirements About the Role The Debt Manager is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of retrieving EMIs from customers while ensuring adherence to all bank guidelines, contributing to the broader organizational objectives. Key Responsibilities Primary Responsibilities Manage and undertake the collections process for assigned debts. Track portfolio performance for specific buckets within the assigned area. Control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters. Allocate and achieve targets from agencies and in-house teams. Follow up regularly with defaulting customers. Ensure adherence to collection processes and legal guidelines. Secondary Responsibilities Trace absconded default customers and initiate recovery processes. Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures. Maintain administrative data related to collections, including delinquent account history. Provide and maintain MIS reports and review collection feedback on a daily, weekly, and monthly basis. What We Are Looking For Education Graduate – Any discipline Postgraduate – Any discipline Experience Minimum of 2 or more years of experience in collections. Skills and Attributes Strong understanding of collection processes and legal compliance. Ability to manage teams and external agencies effectively. Excellent communication and follow-up skills. Proficiency in maintaining MIS and administrative records. Analytical mindset to track and control delinquency.
Responsibilities
The Debt Manager oversees the collections department to optimize the retrieval of EMIs and manage external agencies. Key duties include tracking portfolio performance, controlling delinquency, and initiating legal recovery processes for defaulting customers.
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