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Debt Negotiator / Debt Collector at Resolv.Global
Dagupan, Pangasinan, Philippines -
Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Debt Negotiation, Debt Collection, Settlement Negotiation, Communication Skills, Closing Skills, Microsoft Office, CRM Systems, Compliance, Account Management, Professional Relationship Building

Industry

Outsourcing and Offshoring Consulting

Description
We are seeking a highly motivated and results-driven Debt Negotiator to join our high-performance team. In this role, you will be responsible for managing assigned accounts and negotiating debt settlements with creditors, including banks, collection agencies, and law firms. You will play a critical role in helping resolve outstanding consumer debts by securing favorable settlement terms, payment arrangements, and deadlines. This position requires strong negotiation skills, persistence, and the ability to build professional relationships while maintaining compliance with applicable regulations. Success in this role comes from your ability to meet performance targets, communicate effectively, and approach each account with both strategy and professionalism. Key Responsibilities Manage a portfolio of assigned accounts and assess outstanding debts Initiate and maintain communication with banks, collection agencies, and legal representatives Negotiate settlement offers, repayment terms, and payment schedules Build and maintain professional relationships with creditors Accurately document account updates and maintain internal records Escalate complex or uncooperative cases as needed Ensure all activities comply with client guidelines and relevant regulations Consistently meet or exceed daily, weekly, and monthly performance targets Requirements Proven experience in debt collection, negotiation, or settlement Knowledge of U.S. debt collection laws and regulations Strong negotiation, communication, and closing skills Results-driven and comfortable working with performance targets Proficient in Microsoft Office and CRM/database systems Detail-oriented, organized, and professional Work Schedule Willing to work onsite in Dagupan City Amenable to graveyard shifts (U.S. hours) Fixed schedule; weekends off
Responsibilities
Manage a portfolio of accounts to negotiate debt settlements and repayment terms with creditors such as banks and law firms. Ensure all activities comply with regulations while meeting daily and monthly performance targets.