We are looking for a Dedicated Cover Receptionist to join our Rapport Network Team. The successful applicant will mainly be based at one of our client’s sites near Bank station. However, as a Network Team Ambassador, you may be asked to work on rotation at different Rapport sites at any point (e.g., London’s West-End, City of London, Canary Wharf, Greater London area, and within the M25).
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota between 7 AM and 9 PM, as per business needs)

ABOUT US

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience

• At this particular client site, you will be required to work as a receptionist, lobby host, podium host and support with switchboard and helpdesk duties
• Proactively dealing with guest requests in an efficient, friendly, and timely manner, ensuring all business requirements are dealt with promptly and professionally
• Handling all external and internal calls in a professional manner
• Communicating effectively with other departments and service providers, creating a ‘one team’ approach to delighting our guests
• Adopting a flexible and adaptable approach when dealing with ad-hoc duties as required, and or potential shift/location changes