JOB SUMMARY

Are you looking for a new and exciting role that will directly impact everyone in the Ministry of Defence? Do you want to be a part of one of the most ambitious projects in Defence People? We are looking for passionate and dedicated individuals to join our team and help us deliver a once-in-a-generation transformation to the service and experiences we provide for our people.
Following the successful launch of a new and modernised HR Services for Civilian Staff, Defence have launched this exciting programme to evolve and expand the Oracle Fusion platform across the whole of the Defence Enterprise. But this is far more than just a digitalisation programme; we will be simplifying and standardising policy and processes to enable innovative new services that enhance the lives of all civil servants, military staff, and their dependants wherever they are serving across the globe. We will provide Leaders and HR Professionals with the user centric tools needed to manage their staff effectively, whilst improving the lived experience for everyone. We are a critical part of the MOD’s Corporate Services Modernisation (CSM) Portfolio and the digitalisation mission, and we are sponsored and supported at the highest levels. Your work will have a valuable impact and will directly contribute to a vastly improved service and great user experience for all.
We are seeking enthusiastic, ambitious, and energetic professionals to work in a close-knit empowered team that will make this happen. The Defence HR Services (Def HRS) Programme Team is an attractive, desirable, and rewarding place to work, and we look forward to discussing how you can contribute to our success.
This position is advertised at 37 hours per week.

JOB DESCRIPTION

The User Design Lead will guide the strategy, execution and innovation of our user experience and interface design. As a key member of the team, you will collaborate with cross-functional teams to create intuitive, engaging and visually compelling digital experiences. You will be responsible for working with the internal team, delivery partners and across services, to drive User-centric design solutions and ensuring consistency across our digital products. You will be responsible for bringing the voice of the HR Customer and End Users to ensure that the products for their specific area of ownership, meets the needs of Defence across the breadth of end user personas and in scope communities.

THE SUCCESSFUL CANDIDATE MUST BE ABLE TO DEMONSTRATE THEIR EXPERIENCE AND SKILLS AGAINST THE FOLLOWING ESSENTIAL CRITERIA:

• You will have experience of developing customer focused solutions meeting the need of both professional and end users
• Demonstrable experience working in assurance for a major programme
• Project management experience
• Experience in delivering major programmes and projects to a high standard.
• An excellent communicator with experience of summarising complex issues for seniors and governance forums.
• A driven individual, who has ample experience of progressing multiple workstreams in parallel.

DESIRABLE EXPERIENCE

• Experience of working within a Shared Service environment and/or Implementation of an Enterprise Resource Planning System, with an understanding of the basic building blocks to successful delivery.
• Experience of the Ministry of Defence, particularly in Project Delivery or Military Personnel policy.
• Agile delivery experience in a service environment.

DESIRABLE QUALIFICATIONS

• One of the following recognised project delivery qualifications, such as:
• Managing Successful Programmes Practitioner or equivalent demonstrable experience /qualification.
• APM Registered Project Professional
• PRINCE2 Practitioner
• Agile

BENEFITS

Alongside your salary of £59,690, Ministry of Defence contributes £17,292 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses (move of home, excess fares or temporary transfer). Non Standard move applicants will be eligible for the full package, subject to eligibility.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Project Delivery