The Property Services Department is responsible for the maintenance and upkeep of
Tuath’s property portfolio, supporting our Development colleagues in the delivery of new
properties, and providing assistance to the Housing Department on any property-related matters.
This role involves overseeing the resolution of defects for all newly managed homes, acting as the primary contact during the defects liability period (DLP) when these homes come into management.
The aim is to ensure a positive customer experience and provide an excellent defect resolution service for new Tuath Housing residents.
Responsibilities also include tracking and analyzing defect data to help Tuath identify trends and
improve future designs. Additionally, the role involves building and maintaining relationships
with contractors and consultants concerning defects, and regularly reporting progress to ensure
defect contractors can close jobs efficiently. Addressing queries and issues from residents is also
essential, contributing to the enhancement of our resident communication channels.