JOB SUMMARY

Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Come and join the DBS community today!

JOB DESCRIPTION

The role currently sits within the Armed Forces and Veterans Services (AFVS) as part of the Armed Forces Pension Scheme (AFPS) Operational Change and Improvement team.
The undertaking of this role will ensure that AFPS are compliant with legislation and Ministerial direction.
The post holder will work closely with the SEO and Grade 7 in relation to AFPS Change alongside, working in collaboration with the wider DBS Transformation portfolio.
The post holder will be responsible for overseeing the raising and management of Change Requests, identifying risks and issues, working closely alongside the AFPS Commercial Partner. This will including scoping and implementing new policies/ requirements, agreeing the deliverables from initial request; working through the policy, the Change process and delivery phases to completion. There will be a requirement to ensure that legislative and policy changes are properly impacted to ensure minimal impact on Operational delivery.
The role will require leadership skills and you will be expected to up skill and understand complex pension information to identify requirements. You will have the ability to multi-task across several tasks at the same time.
The role requires an ability to analyse requirements sometimes with limited information and make effective decisions that withstand internal and external (National Audit Office / The Pensions Regulator) scrutiny.
This Post will be fast paced, varied and challenging working with stakeholders to deliver against a significant MOD transformation and modernisation programme.
This role would suit individuals who can work at pace and manage conflicting priorities.

The role will have the following responsibilities:

• Delivery – Enable delivery of Change within agreed outcomes within time, cost and quality constraints.
• Project Management – Assist with day to day management and oversight of the project including staff resources supporting Change delivery and taking full responsibility for decisions made.
• Business Documentation – Develop and draft the Business Documentation with input from specialists as necessary.
• Change Management – Ensure effective Change Management processes are adhered to and document changes to deliverables as agreed with stakeholders.
• Project Performance & Controls – Create delivery objectives for the team. Assist with the develop and maintenance of project plans. Manage performance and report progress.
• Resources – Identify skill requirements; deploy and develop resources. Utilise shared Change team resources, minimising impact on BAU.
• Stakeholder Management – Identify and engage stakeholder relationships. Actively manage internal and external relationships encouraging participation.
• Risks & Issues – Identify and update risks and issues escalating to SEO/Grade 7 as appropriate. Work with related projects to understand interdependencies.
• Governance – Help support effective governance and decision-making using Subject Matter Expect (SME) knowledge.
• Provision of Policy & Advice – Contribute to the decisions of others by providing policy advice / guidance and SME knowledge of process.
• Line Management - At present, 1 EO grade.

Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and will consolidate all activities in Blackpool. This means that DBS staff will move from Tomlinson House (Norcross) to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.
This Post Holder will be required to travel periodically to other locations when business need dictates.

EXPERIENCE:

• CV
• Personal Statement Please provide information of how you meet the criteria set out in the job description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlines in the job advert. (Max Word count: 500)
  At interview you will be assessed against the following:

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

The role will have the following responsibilities:

• Delivery – Enable delivery of Change within agreed outcomes within time, cost and quality constraints.
• Project Management – Assist with day to day management and oversight of the project including staff resources supporting Change delivery and taking full responsibility for decisions made.
• Business Documentation – Develop and draft the Business Documentation with input from specialists as necessary.
• Change Management – Ensure effective Change Management processes are adhered to and document changes to deliverables as agreed with stakeholders.
• Project Performance & Controls – Create delivery objectives for the team. Assist with the develop and maintenance of project plans. Manage performance and report progress.
• Resources – Identify skill requirements; deploy and develop resources. Utilise shared Change team resources, minimising impact on BAU.
• Stakeholder Management – Identify and engage stakeholder relationships. Actively manage internal and external relationships encouraging participation.
• Risks & Issues – Identify and update risks and issues escalating to SEO/Grade 7 as appropriate. Work with related projects to understand interdependencies.
• Governance – Help support effective governance and decision-making using Subject Matter Expect (SME) knowledge.
• Provision of Policy & Advice – Contribute to the decisions of others by providing policy advice / guidance and SME knowledge of process.
• Line Management - At present, 1 EO grade