JOB SUMMARY

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.
We lead on cutting-edge data science, automation, and cyber security at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.
Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.
Watch our video to see what we do at Defence Digital!
Passionate about using your skills to make a critical difference? Your next career move could be here!

JOB DESCRIPTION

Join a dynamic team, where you’ll help shape and deliver our Business Rigour Services. From configuring policies and processes to maintaining essential templates, you’ll play a key role in driving consistent, meaningful change across the organisation.
Collaborating with experts across the Portfolio Team, you’ll champion a risk-based approach to assess and strengthen Business Rigour maturity across our delivery areas, ensuring we stay sharp, aligned, and effective.
You’ll also be instrumental in managing corporate tools and coordinating our continuous improvement backlog, helping to prioritise and allocate work that keeps us evolving. This includes updating key portfolio policies and standards to ensure they stay relevant and support the modern delivery methods used across Defence Digital.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• User Focus

HYBRID WORKING

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Please note that this post is a job share, working 22.5 hours per week over three days. However, working patterns are negotiable and can be discussed at interview.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

• Please Note: Expenses incurred for travel to interviews will not be reimbursed.
• Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
• Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

TECHNICAL SKILLS:

• User Focus

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

IN THIS ROLE YOU WILL:

• Support the Business Rigour Service Owner with ensuring the teams compliance, with Agile ceremonies and reporting, including the planning of pre-planning and end of sprint reporting.
• Work across organisational boundaries, with guidance and mentorship, to support agenda management and act as secretariat for Defence Digital’s working groups.
• Manage a busy shared mailbox, prioritising workload to ensure service level agreements are consistently met.
• Advise users on Defence Digital’s processes and working practices, delivering support through email and one-to-one interactions.
• Support the administration of corporate tools and the creation of user accounts.
• On-boarding of personnel onto DDPT led courses.
  Your role emphasises the importance of addressing the right challenges in the most effective manner, and ensuring that the products produced, are not only comprehensible but also highly valued by users.
  For further information on the role and duties of an Associate Product Manager, please refer to the Government Digital and Data Profession Capability Framework: Product manager - Government Digital and Data Profession Capability Framework