JOB SUMMARY

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.
We lead on cutting-edge data science, automation, and cybersecurity at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.
Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.
Watch to find out more about what we do.
Passionate about using your skills to make a critical difference? Your next career move could be here!

JOB DESCRIPTION

As a Lead Business Analyst, you will have a good understanding of the enterprise and business architecture arena and be able to work in highly complex problem spaces, typically spanning multiple products or services. You will have the required knowledge and skills in Business Analysis and Modelling, Agile working, and Business Process Testing.
You will have a track record of working across boundaries within a highly complex ecosystem, ensuring services are planned, delivered, and maintained in a safe and secure way, with minimal disruption. You will utilise your user experience and systems analysis skills, applying them to various methods and tools.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Business Process Modelling Techniques
• User Interviewing

HYBRID WORKING

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity. Requirements to attend other locations for official business, or work in another MOD office will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the vacancy holder (see advert for contact details). The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. Based on the tasks and business needs, you may be required to travel for meetings to various sites, including locations within the UK.
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

TECHNICAL SKILLS:

• Business Process Modelling Techniques
• User Interviewing
  Please note that you will be required to deliver a presentation (maximum 5 minutes) on a subject that will be provided to you in advance of the interview. We will be conducting the sift during the week commencing 02/06/25, with interviews held via Teams during the week commencing 16/06/25. We will try to offer as much flexibility as possible, but it may not be feasible to provide alternative dates for interviews or assessments.
  The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
  As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
  Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
  Feedback will only be provided if you attend an interview or assessment.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

RESPONSIBILITIES:

• Ensuring the benefits of Defence Digital’s services and products are managed and realised.
• Documenting conceptual models to support strategic planning and decision-making.
• Helping to define required capabilities and support organisational changes to create operating models that meet Defence Digital’s objectives.
• Acting as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
• Having functional management or people management accountability, or a combination of both.
• Supporting the professional development of the portfolio and community and mentoring others.
  For further information on the role and duties of a Lead Business Analyst, please refer to the Government Digital and Data Capability Framework: Business analyst - Government Digital and Data Profession Capability Framework

When submitting your CV, please highlight your career history and experience relevant to this role. Additionally, refer to the “Things You Need to Know” section of the advert and provide a personal statement (max. 1250 words) demonstrating the essential criteria listed below:

• Experience in producing business process models in widely recognised languages (e.g., UML or BPMN).
• Evidence of working with a range of stakeholders to understand their business processes, and how modelling them has resulted in opportunities for improvement.
• Strong background in analysis on delivery and process design to support digital projects within an Information Communication Technology environment