Deli Department Manager at Heinens Inc

Warrensville Heights, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

29.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Training, Development, Sales Management, Margin Management, Customer Service, Operational Procedures, Inventory Management, Scheduling, Food Safety Compliance, Merchandising, Communication, Decision Making, Organizational Skills, Mentoring, Performance Feedback

Industry

Description

Company Overview Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 24 locations – 19 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio. Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance. Job Summary At Heinen’s, we believe that effective leadership is grounded in a servant leadership philosophy. This approach prioritizes the needs of the team and the department over individual interests, fostering a collaborative and supportive environment. We seek leaders who are passionate about developing others, while cultivating a culture of inclusion, accountability, and shared responsibility. The Sales Lead at Heinen's Grocery Store is responsible for leading all aspects of the deli department to deliver exceptional customer service, high-quality products, and strong financial performance. This role oversees daily operations including food preparation, merchandising, inventory management, food safety compliance, and team leadership. Key Responsibilities * Lead, train, and develop Deli Associates to achieve established sales, margin, and customer service objectives. * Implement and uphold departmental best practices, operational procedures, and company standards. * Prioritize, assign, and oversee daily responsibilities to ensure efficient workflow and optimal productivity. * Communicate clearly and professionally with team members, store leadership, and corporate partners. * Support day-to-day department operations, including scanning, inventory control, ordering, stocking, and merchandising. * Develop and manage weekly schedules aligned with labor budgets and business needs. * Contribute to menu planning initiatives and maintain comprehensive product knowledge. * Ensure full compliance with food safety regulations, sanitation standards, and company policies. * Foster a positive, performance-driven team environment through coaching and accountability. * Execute merchandising strategies and monitor performance metrics through departmental scorecards. * Utilize internal communication tools, including department boards and reporting systems, to maintain operational alignment. * Participate in corporate meetings, training sessions, and leadership development programs. * Perform additional duties as assigned to support overall store operations. Qualifications * High school diploma or equivalent required. * Minimum of one year of deli or food service experience preferred. * One to three years of leadership or supervisory experience preferred. * Completion of or participation in a formal leadership development program preferred. * Proficiency in Microsoft Office applications. * Demonstrated decision-making, communication, and organizational skills. * Ability to train, mentor, and provide constructive performance feedback. * Ability to lift and move up to 50 pounds. * Availability to work a flexible schedule, including evenings and weekends. * Ability to work in environments with occasional exposure to extreme temperatures. Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Sunday through Saturday work week. Schedules days and times vary. Schedules written 2 weeks in advance. Full-time, 40 hours.

Responsibilities

The Sales Lead is responsible for leading all aspects of the deli department, focusing on delivering exceptional customer service, high-quality products, and strong financial performance. This includes overseeing daily operations such as food preparation, merchandising, inventory management, food safety compliance, and team leadership.