Deli Manager at Albertsons Companies

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Preparation, Sales Techniques, Team Supervision, Training, Inventory Management, Sanitation Standards, Product Quality, Cooking, Equipment Operation, Suggestive Selling, Problem Solving, Record Keeping, Scheduling, Performance Evaluation, Code Dating

Industry

Retail

Description

DUTIES AND RESPONSIBILITIES — Deli Department Lead Customer Service & Sales Maintain an enthusiastic atmosphere of customer awareness with a strong focus on fast, friendly customer service. Assist customers with product suggestions, special orders, and food‑preparation recommendations. Engage in suggestive selling through phone interactions, intercom announcements, and one‑on‑one customer contact. Answer incoming calls professionally; resolve customer concerns and escalate to the Store Director when appropriate. Food Preparation, Safety & Quality Possess full working knowledge of all departmental duties, including preparation, cooking, and serving of food items. Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays in accordance with company standards. Implement proper, efficient food preparation, cooking, packaging, and display techniques. Operate all relevant equipment, including: Fryers, ovens (conventional & microwave), pizza ovens Slicers, grills, food processors, wrappers Scales, printers, kitchen utensils, and pallet jacks Ensure proper temperatures are maintained for all products during preparation, display, and storage. Maintain deli cases for cleanliness, sanitation, visual appeal, and adequate product levels. Ensure deli area, equipment, and workspaces meet all sanitation and safety standards. Team Supervision & Training Schedule employees to ensure proper coverage and service levels. Supervise, train, and assign duties to department employees. Train staff in customer service, sales techniques, store policies, food preparation standards, and record‑keeping procedures. Identify employees with strong potential and support their growth into higher‑level roles. Monitor employee productivity and evaluate overall performance. Initiate personnel actions including pre‑employment interviews, transfers, promotions, and disciplinary measures. Operations & Department Management Plan daily operations and monitor production processes to ensure efficiency and profitability. Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook. Understand and execute opening and closing procedures for the department. Enforce proper code‑dating practices across all products. Build and maintain displays; rotate stock and remove outdated or spoiled items. Follow and uphold departmental standards, particularly for high‑turn, quick‑sale items. Implement effective seasonal and promotional displays. May oversee operation and maintenance of the salad bar and wing bar. Inventory, Ordering & Receiving Prepare sales and inventory reports; conduct physical inventory every 4 weeks. Maintain adequate product quantity, quality, and freshness levels per division directives. Stock, rotate, and maintain cooler and product areas. Maintain and organize cooler and refrigerated storage areas. Perform receiving duties including: Breaking down loads Verifying invoices Inspecting product quality Reporting shortages Stocking and rotating product Ensure adherence to product temperature, storage, and packaging standards. Process administrative paperwork and maintain accurate departmental records. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

The Deli Manager is responsible for leading customer service and sales in the deli department, ensuring a friendly atmosphere and assisting customers with their needs. They also oversee food preparation, safety, and quality, while managing team supervision and training.