Deli Manager-Annapolis at Albertsons Companies

Annapolis, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

21.2

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Inventory Management, Team Training, Sales Techniques, Problem Solving, Communication, Merchandising, Sanitation Standards, Operational Compliance, Performance Monitoring, Conflict Resolution, Product Quality, Scheduling, Profit and Loss Management, Vendor Relations

Industry

Retail

Description

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Main responsibilities: Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store. Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description). Primary duty is management of the Deli Department. In that regard, plans, organizes, and directs day-to-day operations of the Deli Department. Conducts daily inspections of all Deli sections and initiates corrective measures to ensure compliance with product quality and product rotation standards. Maintains in stock conditions, and ensures compliance with code date standards; cleanliness, sanitation and safety standards; and security requirements. Controls pricing by following established division pricing guidelines and ensuring compliance with the coupon and discount policies. Implements Company and Division operating and merchandising policies and practices. Controls merchandise shrink. Supervises and participates in store inventory counts. Establishes Deli Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implements emergency procedures in the event of equipment and computer software malfunctions or failure. Orders Deli product and maintains inventory levels according to Division directives. Supervises the processing of all reclamation. Maintains orderly and in stock conditions in back room, sales floor, and all Deli Department areas. Supervises receiving, storing, stocking, pricing, and merchandising of all Deli May utilize hand trucks, pallet jacks and the bailer. Properly accounts for merchandise received. Oversees positive customer and vendor relations. Engages in suggestive selling and other sales techniques. Monitors daily log sheet, purchase report, actual versus projected sales and labor. Prepares and displays appropriate product signage. Under supervision of the Store Director, directs the work of all Deli Department associates. Schedules Deli Department associates to ensure adequate coverage and service levels. Directs, motivates, trains, and participates in the hiring of all Deli Department personnel. Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures. Monitors associate performance and effectively recommend personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Builds and maintains associate morale. Resolves associate complaints where appropriate and reports action taken to the Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling. Identify and trains associates with high potential for advancement opportunities. Understands the store and Deli Department Profit and Loss statement, and plans department promotions accordingly. Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results. Answers and responds to incoming telephone calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate. Maintains confidentiality concerning associates, store sales, and Company information. Maintains accurate department records. Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures. We are looking for candidates who possess the following: General Summary: Exemplifies strong customer service in every aspect of the job. Directs and controls the operation of the Deli Department, including supervising and training personnel to achieve departmental and store sales and profit objectives. Provides feedback and recommendations on operational issues and personnel decisions to Store Director and Division management. We also provide a variety of benefits including: Competitive wages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values Pay Rate-$21.20ph Bonus Eligible Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401(k) eligibility). A copy of the full job description can be made available to you.

Responsibilities

The Deli Manager is responsible for managing the Deli Department, ensuring excellent customer service, and overseeing daily operations. This includes supervising staff, maintaining product quality, and implementing company policies.