JOB SUMMARY:

As a Manager at Subway, you will play a vital role in supporting the day-to-day operations of the restaurant. You will ensure compliance with company standards, lead a team to deliver exceptional customer service, and uphold high standards of food safety, hygiene, and operational excellence.

QUALIFICATIONS AND SKILLS:

• Previous Manager experience in a fast-paced food service or retail environment preferred.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Solid understanding of food safety and health regulations.
• Ability to manage time effectively and work under pressure.
• Strong organizational skills and attention to detail.
• Comfortable using POS systems and basic Microsoft Office tools.

• Operate the restaurant in full compliance with Subway’s operational manual, policies, and procedures.
• Conduct weekly Self-REVs (Restaurant Excellence Reviews) to maintain quality and performance standards.
• Perform general administrative duties, including:
• Checking in deliveries and placing orders
• Cash handling and reconciliation
• Inventory management, waste control, and stock rotation
• Pest prevention and temperature log maintenance
• Support staffing needs:
• Assist in scheduling and shift planning
• Train, coach, and motivate employees
• Foster a positive and productive team environment
• Ensure full compliance with Health & Safety and Food Safety legislation.
• Manage customer feedback and resolve in-store complaints promptly and professionally.
• Monitor and arrange general equipment maintenance and schedule engineer callouts when required.
• Oversee daily operations and collaborate closely with managers and owners.
• Prepare weekly operational reports and participate in inventory and food cost reviews.
• Manage REV/EHO visits, incident reporting, and ensure accurate and up-to-date store documentation.
• Assist in upcoming store remodel projects, working with leadership to support a smooth transition.