Delicatessen Supervisor at Majid Al Futtaim

Muscat, Muscat Governorate, Oman -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Department Management, Food Safety, Inventory Management, Merchandising, Team Leadership, Customer Service, Product Presentation, Staff Coaching, Waste Control, Promotional Execution

Industry

Retail

Description

JOB TITLE Delicatessen Supervisor | MAF Retail | Hypermarket Oman ROLE SUMMARY The Delicatessen Supervisor is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section. ROLE PROFILE Oversee the daily operation of the delicatessen department, ensuring high-quality product presentation and availability. Manage product assortment, pricing, and promotional activities to support sales growth and company objectives. Monitor inventory levels, coordinate replenishment orders, and ensure timely receipt of deliveries. Control stock losses, waste, and shrinkage while maintaining product freshness and quality standards. Ensure all displays, labels, and pricing are accurate and compliant with merchandising guidelines. Maintain strict food safety, hygiene, and security procedures throughout the department. Supervise, coach, and evaluate team members to ensure efficient operations and exceptional customer service. Review customer satisfaction results and departmental performance metrics to identify improvement opportunities. REQUIREMENTS Bachelor's degree in a related field Minimum 3 years of experience in a supervisory role within a delicatessen, food retail, or supermarket environment. Strong understanding of food preparation, product presentation, and food safety standards. Experience in inventory management, merchandising, and promotional execution. Effective leadership and customer service skills with the ability to motivate and develop teams. WHAT WE OFFER At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Responsibilities

Oversee daily delicatessen operations to ensure high-quality product presentation, availability, and strict adherence to food safety standards. Manage team performance, inventory levels, and promotional activities to achieve sales targets and enhance customer experience.