Deployteq is a unique association of dedicated, knowledgeable and enthusiastic professionals, active in developing, professionalizing and making high-quality online marketing services accessible worldwide. Deployteq, based in Huis ter Heide, with more than 75 employees, strives to be an inspiring employer where collaboration forms the basis for a challenging working environment and personal development. Deployteq also aims to increase customer loyalty and customer value for companies, organizations and institutions in an efficient and effective manner with its products and services.
Purpose of the position
Building an excellent reputation through the use of the Service Level Agreement (SLA), continuously improving deliverability using the most recent authentication techniques and active support to clients as well as partners of Deployteq with the aim of obtaining an active and high-quality client base.

JOB REQUIREMENTS

• HBO working and thinking level obtained through education and/or work experience;
• Good knowledge of Deployteq’s products (on-the-job training);
• Knowledge of laws and regulations regarding email deliverability;
• Knowledge of the Personal Data Protection Act;
• Good written, communication and interpersonal skills in the Dutch and English language;
• Sense of responsibility, quality-conscious and independent;
• Highly customizable;
• Proactive and problem-solving skills;
• Very analytical and accurate.

• Initiating and advising on possible improvements in the field of reputation management, both to clients and to the internal organization;
• Knowing, applying and advising, informing about the obligations arising from the Personal Data Protection Act as well as securing confidential client information;
• Answering questions and providing support to clients and colleagues in the areas of authentication, deliverability, reputation topics;
• Informing colleagues, management and clients in the event of a disruption;
• Implementing, monitoring and improving authentication techniques to increase deliverability, in accordance with the applicable guidelines and regulations, including the associated communication and support to clients;
• Setting up domain routing with the associated communication and

support to clients;

• Implementing and maintaining feedback loops with providers that offer this possibility;
• Ensuring and maintaining a good reputation with the internet service providers in order to prevent blacklisting;
• Maintaining and monitoring the reputation of individual IP addresses (or the various pools);
• Monitoring shipments and PowerMTA and initiating the necessary actions to prevent blacklisting for reputational damage;
• Preventing and adequately handling abuse or spam reports, blacklisting, etc., as much as possible;
• Deployteq and its clients have been coordinated and concluded;
• Ensuring that agreements with clients, agreed upon and recorded in an SLA, are complied with;