Location: Vancouver, BC, Canada
Date Posted: Aug 14, 2025
Job ID: R25423
Job Status: Full-Time
Description
As a Delivery Analyst, your role will be to implement and execute the Field Service and business systems while ensuring alignment with business goals, timelines and long-term strategy. You will work closely with LTS cross-functional teams, stakeholders, and clients to deliver high-impact solutions—often within LTS environments like Salesforce, Cloud platforms, or custom client integrations.
With oversight from your manager, you will guide the planning and execution of Salesforce Field Service solutions – collaborating with the Systems Specialist, Salesforce Specialist, and Salesforce Developer to define project outcomes and ensure seamless delivery that meets scope and schedule.
Watch Ledcor’s Innovation, Culture and Community video to see what it’s like working for Ledcor. Apply today to join Ledcor Technical Services in Vancouver, BC today!
https://www.youtube.com/watch?v=fpn_YHIhP8U

Essential Responsibilities:

• Supports the successful delivery of medium-sized projects by developing and maintaining project plans, documentation, and status reports.
• Ensures business workflow tools are available and effective for both the Field Service and business teams.
• Supports with identifying risks, implements mitigation strategies, and continuously improves delivery processes and tools to maintain project momentum and alignment with business needs.
• Leads daily stand-up meetings with cross-functional teams including Systems Specialist, Salesforce Specialist, Salesforce Developer, and Programmer Analyst to ensure progress on deliverables.
• Collaborates with Field Service and business unit leaders to implement effective work execution that aligns with project goals and operational priorities.
• Establishes and maintains proactive communication with key stakeholders to share project milestones, requirements, and updates.
• Supports the intake and evaluation of new work requests by gathering relevant information and drafting high-level timelines.
• Summarizes team activities using internal tools and recommend improvements to enhance visibility and tracking of team efforts.
• Facilitates stakeholder meetings to align on backlog priorities, monthly activities, release plans, and system support requirements.

Qualifications:

• Minimum 4 years of experience working within Salesforce development teams, including hands-on use of Salesforce Field Service.
• Proven track record delivering medium-scale projects and support programs for 50+ users.
• Familiarity with modern delivery methodologies such as Agile and DevOps.
• Strong ability to lead cross-functional teams, set direction in ambiguous situations, and drive weekly execution.
• Skilled in stakeholder engagement, with excellent facilitation and interpersonal communication abilities.
• Solid understanding of project management principles using Agile or Waterfall approaches.
• Strong knowledge of Agile project management and experience leading daily Scrum meetings.
• Effective problem-solving and conflict resolution skills in dynamic environments.
• Excellent written and verbal communication, with strong customer-facing and facilitation abilities.
• Skilled in prioritization, timeline tracking, and managing competing demands.

Work Conditions:

• This is a hybrid position where you will be expected to work from home and the office

Additional Information
Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.
Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.
Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.
1055 West Hastings St, Vancouver, B

• Supports the successful delivery of medium-sized projects by developing and maintaining project plans, documentation, and status reports.
• Ensures business workflow tools are available and effective for both the Field Service and business teams.
• Supports with identifying risks, implements mitigation strategies, and continuously improves delivery processes and tools to maintain project momentum and alignment with business needs.
• Leads daily stand-up meetings with cross-functional teams including Systems Specialist, Salesforce Specialist, Salesforce Developer, and Programmer Analyst to ensure progress on deliverables.
• Collaborates with Field Service and business unit leaders to implement effective work execution that aligns with project goals and operational priorities.
• Establishes and maintains proactive communication with key stakeholders to share project milestones, requirements, and updates.
• Supports the intake and evaluation of new work requests by gathering relevant information and drafting high-level timelines.
• Summarizes team activities using internal tools and recommend improvements to enhance visibility and tracking of team efforts.
• Facilitates stakeholder meetings to align on backlog priorities, monthly activities, release plans, and system support requirements