Catering Delivery Client Services Coordinator – Make an Impact Behind the Scenes!
Are you passionate about delivering top-tier customer service and supporting a team to hit big goals? Do you thrive in a fast-paced environment and love being the go-to person who keeps everything running smoothly? Join Blue Plate Catering as our Client Services Coordinator and become a vital part of creating unforgettable workplace dining and event experiences in Chicago.
In this full-time role, you’ll be the connector between our clients, our sales team, and our operations crew — ensuring every detail is right and every order is a success. You’ll support revenue growth, manage incoming orders, and be part of a team that truly cares more. If you love food, people, and problem-solving, we’d love to meet you.
Apply today and help us bring joyful service and delicious moments to Chicago’s top companies and events.

POSITION SUMMARY

The Client Services Coordinator plays a crucial role in supporting the sales team by ensuring accurate order processing, exceptional customer service, and seamless execution of delivery and workplace dining orders. This position serves as the liaison between clients, the sales team, and operations, ensuring every event or order meets Blue Plate’s high standards while contributing to the company’s financial success.
Beyond administrative and operational support, this role is responsible for helping Sales Consultants achieve their financial goals and contributing to the overall team revenue objectives. The Client Services Coordinator will also have an individual revenue goal, reinforcing the importance of understanding sales performance, client retention, and revenue impact.

JOB REQUIREMENTS

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate’s degree in Business Administration, Marketing, Hospitality or related industry. Bachelor’s degree preferred
• Minimum 2 years of progressive experience within the hospitality industry that includes quantifiable success within a sales role
• Basic knowledge of off-site catering and event operations
• General interest in food, menu design and creative event development

Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA):

• Ability to demonstrate strong affinity for Blue Plate’s mission: Our mission is to “care more” for others through food and service experiences that turn our partner’s vision into reality.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills, with the ability to think critically and resolve client or operational challenges proactively.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment.
• Proficiency in CaterXpert or other catering management software preferred.
• Experience working with corporate or high-volume clients is a plus.
• Financial awareness, with a focus on supporting revenue goals and understanding the impact of client retention and order volume on business success.

LANGUAGE SKILLS

Ability to read, write and speak English proficiently. Bilingual skills preferred.

Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA):

• While performing the duties of this job, the employee is regularly required to talk or hear.
• Possess the ability to fulfill and any all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• The employee must occasionally lift and/or move up to 20-25 pounds.
• At times, may require more than 40 hours per week to perform the essential duties of the position.
• Fine hand manipulation (keyboarding)

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA):

• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• The noise level may include that of a combination of both a typical restaurant and office environment.

Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA):

• While performing the duties of this job, the employee is regularly required to talk or hear.
• Possess the ability to fulfill and any all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• The employee must occasionally lift and/or move up to 20-25 pounds.
• At times, may require more than 40 hours per week to perform the essential duties of the position.
• Fine hand manipulation (keyboarding

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA):

• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• The noise level may include that of a combination of both a typical restaurant and office environment