Welcome to The Marketing Practice.
We’re not just an agency; we’re the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We’re talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you’re next on our list!
WHAT WE ARE LOOKING FOR:
We’re looking for a leader who can inspire and drive client service delivery best practice across the teams, ensuring an experience that delights clients and is closely aligned to TMP’s KPIs and values.
Our Delivery Directors are pivotal to the successful running of a portfolio’s delivery team, especially at, but not limited to, account management level.
They drive centrally agreed initiatives within their assigned portfolios, to achieve the Global Client Services KPIs and support the Portfolio’s Managing Partner/Senior Leadership Team with commercial, delivery, resourcing, and process best practice.
WHO YOU ARE:
- You’re passionate about making an impact in marketing and have a drive for delivery excellence, particularly within CLS.
- You lead clients and colleagues with confidence, bringing clarity, pragmatism, and calm to complex programs. You know when to be resilient and collaborative to keep things moving even when challenges arise.
- You thrive on contributing ideas and asking the tough questions that spark better thinking. You’re not afraid to show your teeth by pushing work further and challenging assumptions in a constructive way.
- You approach challenges with a solutions-first mindset, looking for creative and effective ways to deliver. You also know when to add energy, excitement, and a touch of inspiration (magic!) to the work.
- You’re a natural communicator and relationship builder, skilled at influencing, inspiring, and connecting with people across teams. You bring a human approach, making sure collaboration is grounded in authenticity.
- You learn quickly, absorb complex information with ease, and use that knowledge to create better outcomes for clients and colleagues alike.
BENEFITS
- Generous holiday allowance (Plentiful PTO)
- Shutdown between Christmas and New Year
- Private healthcare and dental insurance
- Group income protection
- Salary sacrifice pension scheme
- Access to well-being coaching or counselling sessions once a week
- Financial health support
- Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
- Social committee events. We have monthly social events including everything from game nights and bowling to kayaking, and pumpkin carving.
- Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle-to-work scheme.
- Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.
Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to apply for jobs unless they meet every single qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles